PRIVACY POLICY

Effective Date: September 8, 2026

Aero Haul Trailers ("Aero Haul Trailers," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide when you visit our website, browse our products, contact us, request information, or purchase a trailer from us.

This Privacy Policy explains what information we may collect, how we use it, how we may share it, how we protect it, and the choices you may have regarding your information.

By using the Aero Haul Trailers website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information you voluntarily provide to us when you use our website, contact our team, request a quote, submit a financing inquiry, purchase a product, request delivery, request a trade-in evaluation, or otherwise interact with Aero Haul Trailers.

Depending on how you interact with our website, the information we collect may include:

First and last name
Email address
Telephone number
Billing address
Shipping or delivery address
City, state, ZIP code, and country
Payment and transaction information
Trailer or product information
Information about a trailer you wish to sell or trade in
Information submitted through contact forms
Information provided when requesting a quote
Information related to financing inquiries
Information related to delivery or pickup
Information contained in communications with our team
Account login information if you create an account
Other information you voluntarily provide to us

We only request information that is reasonably necessary for the applicable purpose.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically through your browser, device, server logs, cookies, analytics services, and similar technologies.

This information may include:

IP address
Browser type
Device type
Operating system
Pages visited
Products viewed
Referring website
Date and time of visits
Approximate geographic information
Website interactions
Search or navigation activity
Information about how you interact with our website

This information may be used to understand website traffic, improve website functionality, maintain security, measure advertising performance, and improve the customer experience.

3. How We Use Your Information

Aero Haul Trailers may use information collected through our website for purposes including:

Processing and fulfilling orders
Processing payments
Providing customer service
Responding to questions and inquiries
Providing product information
Providing quotes
Checking product availability
Coordinating shipping and delivery
Coordinating local pickup
Processing trade-in or trailer-sale inquiries
Responding to financing inquiries
Communicating with customers regarding purchases
Providing order updates
Improving our website and services
Understanding customer needs and website usage
Preventing fraud and unauthorized transactions
Protecting the security of our website and systems
Maintaining business and transaction records
Measuring advertising and marketing performance
Sending promotional communications where permitted
Complying with applicable legal and regulatory requirements

We do not use personal information for purposes unrelated to the reason it was collected unless permitted or required by applicable law.

4. Orders and Purchases

When you purchase a trailer or another product through our website, we may collect information necessary to process and fulfill your purchase.

This may include your name, contact information, billing information, delivery information, payment information, product information, and other information necessary to complete the transaction.

We may use this information to:

Process your order
Confirm your purchase
Process payment
Coordinate delivery or pickup
Communicate with you regarding your order
Provide customer support
Maintain transaction records
Address returns, refunds, warranties, or other post-purchase matters

5. Payment Information

Payments may be processed through third-party payment processors.

Depending on the payment method used, payment information may be transmitted directly to the applicable payment provider.

Aero Haul Trailers does not necessarily have access to complete payment card information processed by third-party payment providers.

Payment processors may collect, use, and store payment information according to their own privacy policies and terms.

6. Financing Information

Aero Haul Trailers may offer financing options through third-party financing providers or financing programs.

When you request financing, we may collect information necessary to connect you with an applicable financing provider or to facilitate the financing process.

Financing providers may require additional information directly from you, including information necessary to evaluate creditworthiness and determine financing eligibility.

Information submitted to a financing provider may be subject to that provider's own privacy policy, terms, and practices.

Aero Haul Trailers does not control the privacy practices of independent third-party financing providers.

Please review the privacy policy and terms of the applicable financing provider before submitting sensitive financial information.

7. Shipping and Delivery Information

If you purchase a trailer and request delivery, we may collect information necessary to coordinate delivery.

This may include:

Delivery name
Delivery address
Telephone number
Email address
Trailer or product information
Delivery instructions
Access information
Pickup or delivery preferences
Other information reasonably necessary to coordinate delivery

We may share necessary delivery information with carriers, transportation providers, logistics companies, or other service providers involved in fulfilling your order.

8. Contact Forms and Communications

When you submit information through a contact form, quote request, financing inquiry, trade-in form, or other website form, we may collect the information you provide.

This information may be used to respond to your inquiry, provide requested information, prepare a quote, assist with a purchase, or otherwise provide customer service.

If you contact us by email, telephone, live chat, or another communication method, we may retain information from that communication for customer-service, transaction, recordkeeping, or business purposes.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small data files that may be stored on your device when you visit a website.

We may use cookies for purposes including:

Website functionality
Shopping cart functionality
Login and account functionality
Remembering preferences
Understanding website usage
Analytics
Security
Advertising
Measuring marketing performance
Improving website functionality

Some cookies may be placed by third-party services that operate on our website.

You may be able to control or disable certain cookies through your browser settings or available cookie-management tools. Disabling certain cookies may affect the functionality of portions of the website.

10. Analytics

We may use third-party analytics services to understand how visitors use our website.

Analytics services may collect information such as pages visited, traffic sources, device information, approximate geographic information, and interactions with the website.

We may use this information to understand website performance, improve our content and user experience, and measure marketing effectiveness.

Third-party analytics providers may process information according to their own privacy policies.

11. Advertising and Marketing

Aero Haul Trailers may use third-party advertising and marketing services to promote our products and measure advertising performance.

These services may use cookies, pixels, tags, or similar technologies to collect information about website interactions and advertising activity.

Advertising platforms may use information collected through these technologies to measure conversions, provide advertising services, or display advertisements that may be relevant to users.

We may use services provided by companies such as Google and other advertising platforms where applicable.

Third-party advertising providers may process information according to their own privacy policies and terms.

12. Google Services

Our website may use Google services, including services related to analytics, advertising, Merchant Center, conversion measurement, search, or other website functionality.

Google may collect or receive information through cookies, tags, pixels, or similar technologies depending on the services implemented on our website.

Google's use of information is governed by Google's applicable privacy policies and terms.

Visitors may be able to manage certain advertising or personalization settings through Google's available privacy and advertising controls.

13. WooCommerce and Website Services

Our website may use WooCommerce and other WordPress plugins, applications, hosting providers, payment services, analytics services, security services, communication tools, and other third-party technologies to operate the website and provide ecommerce functionality.

These services may process information necessary to provide their respective functions.

Third-party providers may have their own privacy policies and terms governing how information is processed.

14. How We Share Information

We may share information with third parties when reasonably necessary to operate our business, complete transactions, provide services, or comply with legal requirements.

These third parties may include:

Payment processors
Financing providers
Shipping and transportation providers
Delivery companies
Website hosting providers
Ecommerce and technology providers
Analytics providers
Advertising platforms
Communication and customer-service providers
Security and fraud-prevention services
Professional advisers
Government authorities or law-enforcement agencies when required or permitted by law

We do not sell your personal information simply because you browse our website or request information from us.

We may disclose information when necessary to protect our rights, customers, website, systems, property, or business, or to comply with applicable law.

15. Business Transfers

If Aero Haul Trailers is involved in a merger, acquisition, sale of assets, reorganization, financing transaction, bankruptcy proceeding, or other business transfer, personal information may be transferred as part of that transaction, subject to applicable law.

16. Data Security

We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure.

You should use appropriate caution when submitting information online and should not submit information through unsecured or unauthorized channels.

17. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, provide customer support, resolve disputes, comply with legal obligations, prevent fraud, enforce agreements, or otherwise conduct legitimate business activities.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

18. Your Choices

Depending on applicable law, you may have certain choices regarding your personal information.

These may include the ability to:

Request access to certain personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information
Opt out of certain marketing communications
Manage certain cookie preferences
Object to or restrict certain processing where applicable

To request assistance regarding your personal information, contact us using the information provided below.

Certain requests may be subject to verification and applicable legal limitations.

19. Marketing Communications

If you voluntarily provide your contact information and consent to receive marketing communications, we may send information about products, promotions, services, or other updates.

You may opt out of marketing emails by using the unsubscribe option included in the applicable communication or by contacting us directly.

Opting out of marketing communications does not prevent us from sending transactional or service-related communications that are necessary to complete or support a purchase, order, delivery, financing process, or other customer-service matter.

20. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.

If you believe that a child has provided personal information to us, please contact us so that we can review the information and take appropriate action.

21. Third-Party Websites

Our website may contain links to third-party websites, including manufacturers, financing providers, payment processors, carriers, advertising platforms, social-media websites, or other services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites that we do not control.

We encourage you to review the privacy policy of any third-party website before providing personal information.

22. Social Media

Aero Haul Trailers may maintain social-media profiles or use social-media features on our website.

Interactions with social-media platforms may be subject to the privacy policies and terms of those platforms.

Information you voluntarily post or share through public social-media platforms may be visible to others.

23. California and Other State Privacy Rights

Certain U.S. states provide residents with additional privacy rights.

Depending on where you reside and applicable law, you may have rights concerning access, correction, deletion, portability, objection, restriction, or other aspects of the processing of your personal information.

If applicable law provides you with privacy rights, you may contact us using the information below to submit a request.

We may need to verify your identity before completing certain requests.

Nothing in this Privacy Policy is intended to limit rights that cannot lawfully be limited under applicable law.

24. Do Not Track

Some web browsers offer a "Do Not Track" setting.

Because there is not currently a universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals unless required by applicable law.

25. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, technology, services, or applicable legal requirements.

When we make changes, we may update the effective date at the beginning of this Privacy Policy.

We encourage you to review this page periodically to stay informed about how we handle information.

26. Contact Us

If you have questions about this Privacy Policy, how your information is handled, or your privacy choices, please contact us.

Aero Haul TrailersEmail: sales@aerohaultrailers.com

When contacting us regarding personal information, please provide enough information for us to understand and respond to your request.

27. Effective Date